AI in CX: How to Craft Personalized Customer Experiences

On-Demand
Customers expect more than just quick service — they want personalized experiences that feel personal, relevant, and smoother across every interaction. 

The good news? AI makes that possible.

Join us to explore how Nextiva’s AI-driven insights and virtual assistants enable businesses to deliver tailored interactions. 

Key takeaways:

  • Explore how AI and journey orchestration help you to adapt to customer behavior in real time so you can serve them better.

  • See how Nextiva’s AI-powered solutions empower teams with smart automation, intelligent workflows, and actionable insights.

  • Gain practical strategies for integrating AI while keeping the human touch to drive loyalty, customer satisfaction, and business growth.

Speakers

Edwin_Margulies_round_v3
EDWIN
MARGULIES
Chief Evangelist,
Nextiva
Tallon-Brown
TALLON
BROWN
Product Marketing Manager,
Nextiva