---
title: Discover the Ways AI & Automation Are Delivering Business Outcomes in CX
---

![](http://get.nextiva.com/hs-fs/hubfs/Webinar/white-logo.png?width=170&name=white-logo.png)

# Discover the Ways AI & Automation Are Delivering Business Outcomes in CX

On-Demand

Join us for an engaging webinar that explores how AI and automation are revolutionizing customer experience management in contact centers.

From agent assist and knowledge management to process automation, discover how these innovations are reshaping the way businesses connect with customers.

![](http://get.nextiva.com/hubfs/Webinar/line.png)

## Gain insights into tools and strategies designed to:

- Unlock the potential of AI in contact centers
- Streamline CX workflows for maximum efficiency
- Harness data-driven insights to inform smarter decisions
- Deliver hyper-personalized customer experiences
- Stay ahead in a competitive marketplace

Don’t miss this opportunity to see how AI and automation can revolutionize your customer experience!

## Speakers

![Edwin_Margulies_round_v3](http://get.nextiva.com/hs-fs/hubfs/Edwin_Margulies_round_v3.png?width=150&name=Edwin_Margulies_round_v3.png "Edwin_Margulies_round_v3")

EDWIN MARGULIES

Chief Evangelist,  
Nextiva

![Sheila_McGee_round](http://get.nextiva.com/hs-fs/hubfs/Sheila_McGee_round.png?width=150&name=Sheila_McGee_round.png "Sheila_McGee_round")

SHEILA McGEE-SMITH

President and Principal Analyst,   
McGee-Smith Analytics

[Register Now

](http://get.nextiva.com/discover-the-ways-ai-automation-are-delivering-business-outcomes-in-cx#form-div)

![](http://get.nextiva.com/hs-fs/hubfs/Webinar/black-logo.png?width=144&name=black-logo.png)

One platform. For all your interactions.  
Copyright © 2025 Nextiva. All Rights Reserved.