There’s more to customer experience (CX) than just call deflection, AI, and omnichannel. When running a contact center, it's all about agent tooling, workforce engagement, and good old-fashioned coaching.
If you want to learn how Nextiva can help you with the day-to-day operations of running a contact center, this masterclass is for you!
Nextiva’s Customer Experience platform is designed to help you run your operations efficiently with minimal friction. With extensive built-in capabilities, our platform reduces the need for multiple vendors while still offering integration options when necessary. You’ll be impressed by what we offer right out of the box!
