How to Use AI & Automation to Optimize Digital Channels

 

On-Demand
What if your business could handle more interactions with less effort while improving customer satisfaction? AI and automation aren’t just for large enterprises anymore—they’re transforming businesses of all sizes.

In this webinar, we’ll uncover how AI-driven automation is transforming contact centers by helping them streamline operations, improve agent performance, and create unforgettable customer experiences. Discover practical strategies and real-world applications that can take your digital engagement from reactive to proactive.

Key Takeaways:

  • Automate routine tasks to free up agents for high-value interactions

  • Reduce costs while improving efficiency with AI-powered workflows

  • Deliver seamless, personalized customer experiences at scale

  • Use AI-driven insights to make better business decisions

  • Stay ahead of the competition by embracing the future of digital engagement

 Don’t miss this opportunity—watch now and gain the insights you need to stay ahead.
 

Speakers

Edwin_Margulies_round_v3
EDWIN
MARGULIES
Chief Evangelist,
Nextiva
Jamaal-Savwoir
JAMAAL
SAVWOIR
Head of UCXM Partner Engagement,
Nextiva
Kate_Hodgins_Round_Headshot
KATE
HODGINS
Sr. Director, Product Portfolio Marketing,
Nextiva