How Top Brands Are Creating Winning Customer Service Experiences in 2024

Customer service has changed dramatically in recent years. With customer expectations higher than ever, providing insanely great service is no longer optional - it's a requirement for business survival and growth.

But how can you take your customer service to the next level in 2024 and beyond? What are other top brands doing to create winning customer experiences that customers love?

Find out from renowned CX expert Jay Baer!

Jay will share new research and innovative strategies used by today's customer service leaders.

You'll discover:

What's really happening with customer expectations in 2024 and whether you can hope to keep up
How leading brands are using breakthrough innovation to wow customers
Where big brands are failing customers and how to avoid their mistakes
Exclusive new research on the state of CX in 2024 and how to get buy-in from stakeholders to invest in more resources

Speaker

Jay Baer,
#2 Global Guru in Customer Experience

Business growth and customer experience strategist, researcher, and author. 7th-generation entrepreneur. Author of 7 best-selling business books. Founder of 5 multi-million dollar companies.

Jay Baer has advised hundreds of major brands worldwide on how to acquire more customers, and how to maintain the customer relationships they've already earned.

Watch now