Contact centers are under pressure to deliver exceptional customer experiences that are personalized, efficient, and effortless. As AI technology continues to advance, it offers a powerful solution to meet these rising demands. However, incorporating the complex landscape of AI tools and strategies into your business can be daunting.
Discover the next wave of contact center transformation. Leading industry experts unite to share their extensive experience in creating innovative solutions and building thriving businesses around today’s advanced contact center offerings.
Join Edwin Margulies, Nextiva’s Chief Evangelist and acclaimed author on customer experience, and Jason Shatzkamer, CEO of outboundANI. Together, they bring decades of expertise in the evolving world of AI-driven contact centers.
