Meet Your Customers Where They Are: The Power of Omnichannel CX

On-Demand
Your customers are everywhere—on chat, email, social media, text, review sites and voice. Are you meeting them where they are?

Today’s customers expect seamless interactions across all channels. Businesses that fail to meet these expectations risk losing engagement, loyalty, and revenue.

Join us to discover how Nextiva’s omnichannel approach makes it easy for businesses to deliver personalized, consistent customer experiences across every touchpoint.

What you'll learn:

  • Why omnichannel matters—and how it drives customer loyalty and satisfaction.

  • How Nextiva simplifies engagement across multiple channels to create a unified, seamless customer experience.

  • Real-world use cases and best practices for integrating omnichannel communication into your customer service strategy.

Speakers

Edwin_Margulies_round_v3
EDWIN
MARGULIES
Chief Evangelist,
Nextiva
TALLON
BROWN
Product Marketing Manager,
Nextiva