Practical AI Use Cases You Can Use Today to Improve Your Customer Experience

On-Demand
In the race to thrive in today’s dynamic business landscape, your sales, service, and support teams need innovative, effective solutions that transform customer experiences, amplify productivity, and slash costs. There’s a lot of noise out there about AI, which makes it hard for CX leaders to know what’s real and what’s hype. 

In this webinar, we shared real, powerful AI capabilities you can use to transform your operations.

During this session, you will discover practical AI use cases that get you real results with: 

  • Enhanced Customer Insights: Use AI to capture the most important parts of every customer interaction automatically

  • Increased Team Efficiency: Streamline follow-ups and improve team efficiency with great customer insights

  • Global Support Excellence: Enable your team to provide seamless support in any language 

  • Faster Response Time: Reduce wait times and improve service availability

  • Personalized, Scalable Service: Use conversational AI to automate routine tasks and deliver personalized experiences

We also discussed the most exciting capabilities on the horizon. Watch now to get the real scoop on the state of AI and automation. 
 
 

Speakers

Rohit-Gupta
ROHIT
GUPTA
VP and GM, Experience Cloud,
Nextiva
Ben_Kirchner_Round_Headshot
BEN
KIRCHNER
Senior Manager, Product Marketing,
Nextiva